Change Phones

When changing phones or adding a device, sign in with the same Google or Apple account originally used to register for SwipePoint. After you sign in, SwipePoint loads the organizations, attendance records, 及び settings available to that account.

Except for the Creator account, Top Managers, Managers, 及び General 使用rs can use the same account on multiple supported devices, such as phones 及び tablets. A Creator account can only be used on one phone; see Change the Creator's Phone below.

Follow these steps when changing phones:

  1. ダウンロード SwipePoint: ダウンロード 及び install SwipePoint from the App Store or Google Play on the new phone.
  2. Sign in with the original account: Select the same Google or Apple sign-in method used during registration 及び sign in to the same account.
  3. Verify your data: Confirm that the organization name, user identity, 及び attendance records are correct. If SwipePoint displays a new account or the original organization is missing, verify the signed-in account before creating another organization.

SwipePoint only loads organizations, attendance records, 及び settings associated with your SwipePoint account. It does not sync contacts, photos, documents及び data from other apps on your phone.

Change a 使用r's Phone

When a General 使用r changes phones, sign in on the new phone with the Google or Apple account originally used to register for SwipePoint. After signing in, confirm the organization, name, 及び attendance records.

If the original organization does not appear, you have most likely signed in with a different Google or Apple account. Sign out, then sign in with the original registration account.

Change the Creator's Phone

A Creator account can only be used on one phone. Before changing the phone used by the Creator, confirm the Google or Apple account originally used to register for SwipePoint. After signing in on the new phone, do not continue using that Creator account on the old phone or another phone at the same time. This helps prevent account conflicts 及び security risks.

Top Manager, Manager, 及び General 使用r accounts do not have this one-phone restriction 及び can sign in on multiple supported devices.

Sign In with the Original 登録 口座

To confirm that you are using the same Google or Apple account originally used to register for SwipePoint, check the signed-in account as follows:

Steps

  1. Open SwipePoint

    • Open SwipePoint on your phone.

  2. Open 更に

    • On the Admin モード home screen, tap 更に in the bottom-right corner.

  3. Open 私の口座

    • From the 更に menu, tap 私の口座.

  4. Check the 口座 Information

    • Find ログイン 口座 on the 私の口座 page.
    • Confirm that the displayed Google or Apple account is the one originally used to register for SwipePoint.
ホーム > Admin モード > 更に > 私の口座

Important 記号s

  • 使用 the same account: 使用 the Google or Apple account from registration to avoid signing in to a new SwipePoint account or losing access to the original organization.
  • Avoid mixing accounts: If the phone contains multiple Google or Apple accounts, carefully confirm which account you select when signing in.
  • Apple private email address: If you use Continue with Apple 及び enable Hide My Email, the ログイン 口座 field may show the private relay email address generated by Apple.

Sign In After Changing from iPhone to Android

If a user or manager changes from an iPhone to an Android phone, sign in as follows:

  1. ダウンロード SwipePoint from Google Play.
  2. Open SwipePoint 及び tap Continue with Apple.
  3. Enter the Apple account 及び password used previously, then follow the on-screen instructions to finish signing in.

Do not switch to Google sign-in. Doing so may create or open a different SwipePoint account.

Sign In After Changing from Android to iPhone

If a user or manager changes from an Android phone to an iPhone, sign in as follows:

  1. ダウンロード SwipePoint from the App Store.
  2. Open SwipePoint 及び tap Continue with Google.
  3. Enter the Google account 及び password used previously, then follow the on-screen instructions to finish signing in 及び complete verification.

Do not switch to Apple sign-in. Doing so may create or open a different SwipePoint account.

よく聞かれる質問

Q1: Will my SwipePoint data appear on the new phone after I change phones?

A: Yes. Sign in on the new phone with the Google or Apple account originally used to register for SwipePoint. SwipePoint will load the organizations, attendance records, 及び settings available to that account.

Q2: Can I sign in on devices other than my phone?

A: Except for the Creator account, Top Managers, Managers, 及び General 使用rs can sign in on multiple supported devices, such as phones 及び tablets. A Creator account can only be used on one phone.

Q3: Does SwipePoint back up contacts, photos及び documents from my phone?

A: No. SwipePoint only stores 及び loads organizations, attendance records, 及び settings related to the SwipePoint service. It does not back up personal data from your phone or content from other apps.

Q4: Why is my original organization missing after I sign in?

A: The most common cause is signing in with a different Google or Apple account. Check ログイン 口座 under 私の口座. If the account is incorrect, sign out 及び use the original registration account. Do not create the organization again.

Q5: What should I do when changing phones?

A: ダウンロード SwipePoint from the official store, sign in with the original registration account, then confirm the organization name, user identity, 及び attendance records.

Q6: Why can the Creator account only be used on one phone?

A: This restriction 赤uces account conflicts 及び security risks. After changing the Creator's phone, do not continue using that Creator account on the old phone or another phone at the same time.

Q7: How do I verify that I am using the original registration account?

A: From the Admin モード home screen, tap 更に, select 私の口座, 及び check the Google or Apple account shown under ログイン 口座.

Q8: Which sign-in method should I choose when moving between iPhone 及び Android?

A: Continue using the original sign-in method. If you originally used Apple, tap Continue with Apple on Android. If you originally used Google, tap Continue with Google on iPhone.

Subscribers receive faster support. If you encounter an error or need help using SwipePoint, contact the SwipePoint team through our official ライン account. We will prioritize troubleshooting so your attendance management can continue without interruption. ライン ID: @nka7729y Contact us

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