Getting Started with SwipePoint for 使用rs (従業員s)

When using SwipePoint for the first time, install the app, sign in, join your organization, 及び complete your first clock-in in that order. Available clocking methods 及び request features depend on your organization's settings.

Before You Begin

  • Check that your device meets the minimum requirements: iPhone or iPad with iOS or iPadOS 15.5 or later; Android phone or tablet with Android 10 or later; or Mac with macOS 12 or later 及び an Apple M1 or newer chip.
  • Prepare a stable internet connection 及び obtain an invitation code or QR code from your organization administrator.
  • Location, camera, 及び Bluetooth permissions are used only when requi赤 by the relevant clocking method. Enable them when requested by your organization 及び the app.

1. ダウンロード the SwipePointアプリ

ダウンロード SwipePoint from an official app store:

Do not download or install the app from an unknown website.

2. Sign In

  • On an Apple device, sign in with your Apple 口座 or ライン.
  • On an Android device, sign in with your Google 口座 or ライン.
  • SwipePoint does not create a separate password. Continue using the same sign-in method 及び account to avoid opening a different, empty account.
  • Each user should use their own account. Do not share 口座

3. Join an 組織

ホーム > 打刻 モード > Upper-left menu > 組織に加入する

On the 組織に加入する page, enter the invitation code from your administrator or scan the QR code with the SwipePoint app. If the page shows that approval is pending, wait for the organization creator or top-level administrator to review the request. The organization becomes available in your organization list after approval.

4. Clock a Normal Shift

ホーム > 打刻 モード > Clock In > Normal Shift > Duty > Clocking Point > Start Work / End Work
  1. Confirm that the correct organization is selected.
  2. Tap Clock In, then select Normal Shift.
  3. Select your duty. If no duty is assigned 及び the page provides Skip, tap Skip.
  4. Select the correct clocking point.
  5. Tap Start Work when beginning work or End Work when finishing work.
  6. Wait for the success message, then check the result in All Clocking Records if needed.

Before submitting, verify the organization, clocking category, duty, clocking point, 及び Start Work or End Work action.

5. 余分時間 及び Other Clocking Methods

You do not need to select a duty when clocking overtime:

ホーム > 打刻 モード > Clock In > 余分時間 > Clocking Point > Start Work / End Work

Some organizations require an approved overtime request before overtime is recorded. Follow your administrator's settings. QR code, NFC, Wi-Fi, GPS, 及び Bluetooth clocking methods also appear according to organization settings; use only the method assigned by your administrator.

Important 記号s

  • Keep the device connected to the internet 及び wait for a success message before leaving the page.
  • If the device requests location, camera, NFC, Wi-Fi及び Bluetooth permission, confirm that it is requi赤 for the current clocking method before enabling it.
  • If unread announcements, policies及び goals appear when you tap End Work, read 及び acknowledge them as instructed.
  • GPS is used to record the location at the time of clocking. It does not mean the app continuously tracks the user.
  • If you are unsure whether the clocking action succeeded, check All Clocking Records before trying again.

よく聞かれる質問

Q1: What should I do if I cannot sign in?

A: Check your internet connection 及び app version, then confirm that you selected the original sign-in method 及び account. 使用 the account recovery process provided by Apple, Google及び ライン for sign-in problems. SwipePoint does not maintain a separate password.

Q2: What should I do if I missed a clocking action or selected the wrong action?

A: For a missed clocking action, go to ホーム > 打刻 モード > Make-up Clocking 及び submit a request. The record is added after approval. If the feature is not visible, your administrator has disabled it. If the current Start Work or End Work state is incorrect, tap 更に on the clocking page 及び select the correct state. To change an existing record, use the correction feature shown on the relevant page or contact your administrator.

Q3: Will my existing data disappear when I change phones?

A: 使用 the same sign-in method 及び account on the new device. 口座 data synchronizes after sign-in. An empty account usually means that a different sign-in method or account was selected; sign out 及び check again. Location, camera及び Bluetooth permissions may need to be enabled again on the new device.

Q4: What should I do if I cannot download or install SwipePoint?

A: Check the operating system version, available storage, 及び internet connection, 及び use the official store links on this page. If the store still reports that the device is incompatible or the app is unavailable in your region, contact the SwipePoint team. Do not install the app from an unofficial source.

Q5: What should I do if I have no invitation code or my request is still pending?

A: The organization administrator provides the invitation code or QR code. If approval is still pending, contact the organization creator or top-level administrator. The SwipePoint team cannot approve members on behalf of an organization.

Q6: Why is a clocking button or method unavailable?

A: Normal shift, overtime, make-up clocking, QR code, NFC, Wi-Fi, GPS, 及び Bluetooth features can be enabled, disabled及び restricted by an administrator. Confirm that the correct organization 及び duty are selected, then ask your administrator which methods are available.

Q7: How do I start overtime after a normal shift?

A: First complete End Work for the normal shift. Then return to Clock In > 余分時間, select a clocking point, 及び tap Start Work. When overtime ends, select the overtime category again 及び tap End Work. Complete the request 及び approval process first if your organization requires an overtime request.

Q8: What should I do if location, Wi-Fi及び QR code clocking fails?

A: Confirm that the requi赤 permission, device feature, 及び internet connection are enabled 及び that you are within the clocking area set by your administrator. Scan QR codes with the scanner inside the SwipePoint app. If the issue continues, save the error screen 及び time of occurrence, then contact your administrator or the SwipePoint team.

Subscribers receive faster support. If you encounter an error or need help using SwipePoint, contact the SwipePoint team through our official ライン account. ライン ID: @nka7729y Contact the SwipePoint team

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