出席者 Exceptions
SwipePoint compares scheduled shift periods with actual clock-in records to identify lateness, early departure, absence, 及び other exceptions. This feature helps organizations 及び users (employees) underst及び attendance status 及び improves the accuracy of attendance management. 使用rs (employees) should keep the SwipePoint app up to date 及び follow the organization’s clock-in rules. If special circumstances cause an exception, contact the management department promptly.
ホーム > Admin モード > 出席者 > 出席者 ExceptionsOn the ホーム page in Admin モード, a Manager can select 出席者, then 出席者 Exceptions to open the page. After a user (employee) clocks in, SwipePoint compares the scheduled shift period with the actual clock-in records 及び provides the result for the Manager 及び user (employee) to review 及び address.
定義
- 予定表d start time = Start time specified in the schedule
- 予定表d end time = End time specified in the schedule
- 予定表d work hours = 予定表d end time - scheduled start time - break time
- Actual work hours = Actual clock-out time - actual clock-in time
Clocking In for a 定期的なシフト
| 状態 | Condition |
|---|---|
| Normal | Actual clock-in time ≤ (scheduled start time + flexible clock-in time) |
| 遅延 | Actual clock-in time > (scheduled start time + flexible clock-in time) 及び ≤ (scheduled start time + late allowance time) |
| 欠席 | Actual clock-in time > (scheduled start time + late allowance time) |
| Exception | Number of actual clock-in records > 1 |
| Exception | Actual clock-out time < actual clock-in time |
遅延: The actual clock-in time is later than the scheduled start time plus the flexible clock-in time, but does not exceed the late allowance time. For example, if the scheduled start time is 08:00, no flexible clock-in time is set, 及び the user (employee) clocks in at 08:15, the system marks the record as late.
欠席: The actual clock-in time exceeds the late allowance time. For example, if the scheduled start time is 08:00, the late allowance time is 30 minutes, 及び the user (employee) clocks in at 08:31, the system marks the record as absence.
Exception: Within the same scheduled shift period, there are multiple clock-in records, the clock-out time is earlier than the clock-in time及び other clock-in 及び clock-out records cannot be matched correctly.
Clocking Out for a 定期的なシフト
| 状態 | Condition |
|---|---|
| Normal | Actual clock-out time ≥ scheduled end time 及び actual work hours ≥ scheduled work hours |
| Early Departure | Actual clock-out time < scheduled end time |
| Early Departure | Actual work hours < scheduled work hours |
| 欠席 | Actual clock-out time < (scheduled end time - early leave allowance time) |
| Exception | Number of actual clock-out records > 1 |
| Exception | Actual clock-out time < actual clock-in time |
Early Departure: The actual clock-out time is earlier than the scheduled end time及び the actual work hours are less than the scheduled work hours. For example, if the scheduled end time is 17:00 及び the user (employee) clocks out at 16:50, the system marks the record as an early departure. If the user (employee) arrived late 及び therefore did not complete the scheduled work hours, the record may still be marked as an early departure even when the user clocks out at the scheduled end time.
欠席: The actual clock-out time is earlier than the scheduled end time minus the early leave allowance time. For example, if the scheduled end time is 17:00, the early leave allowance time is 30 minutes, 及び the user (employee) clocks out at 16:29, the system marks the record as absence.
Exception: Within the same scheduled shift period, there are multiple clock-out records, the clock-out time is earlier than the clock-in time及び other clock-in 及び clock-out records cannot be matched correctly.
記号s:
- The 出席者 Exceptions page does not list shifts with no clock-in records at all及び shifts that have a clock-in record but no clock-out record.
- 出席者 Exceptions 及び 個人的な出席 may use slightly different evaluation rules.
出席者 Exception Permissions
Creator 及び Top Manager
The Creator 及び Top Managers can view attendance exception records for all users (employees), including lateness, early departure, absence, 及び other exceptions.
Manager
The attendance exception records a Manager can view depend on the スタッフ Visibility permission:
- Everyone: The Manager can view attendance exception records for all users (employees), without group restrictions.
- グループ: The Manager can view attendance exception records only for members of assigned groups.
よく聞かれる質問
Q1: What is the 出席者 Exceptions feature?
A: 出席者 Exceptions compares users’ (employees’) actual clock-in records with scheduled shift periods 及び automatically identifies lateness, early departure, absence, 及び other exceptions, helping improve the accuracy of attendance management.
Q2: Why should an organization use 出席者 Exceptions?
A: This feature helps organizations 及び users (employees) underst及び attendance status 及び address exceptions promptly. It also reminds users (employees) to follow clock-in rules 及び helps Managers track attendance records more efficiently.
Q3: When does the system mark a record as “遅延”?
A: The system marks a record as late when the actual clock-in time is later than the scheduled start time plus the flexible clock-in time, but does not exceed the late allowance time. For example, if the scheduled start time is 08:00, no flexible clock-in time is set, 及び the user clocks in at 08:15, the record is late.
Q4: When does the system mark a record as “Early Departure”?
A: The system marks a record as an early departure when the actual clock-out time is earlier than the scheduled end time or the actual work hours are less than the scheduled work hours. If a late arrival results in insufficient work hours, the record may still be marked as an early departure even when the user clocks out at the scheduled end time.
Q5: When does the system mark a record as an “Exception”?
A: The system marks a record as an exception when the same scheduled shift period has multiple clock-in or clock-out records, the clock-out time is earlier than the clock-in time及び the records cannot be matched correctly. For example, if both an April 10 及び an April 11 clock-in are assigned to the April 10 schedule, that schedule has two clock-in records 及び one clock-out record, so the system marks it as an exception.
Q6: Is absence included in 出席者 Exceptions?
A: An absence with no clock-in records at all during the scheduled shift does not appear on the 出席者 Exceptions page because the page analyzes existing clock-in records only. However, the system may still mark an existing record as absence if the user (employee) clocks in after the late allowance time or clocks out before the early leave allowance threshold.
Q7: Who can view attendance exception records?
A: The Creator 及び Top Managers can view attendance exception records for all users (employees). A Manager’s scope depends on the スタッフ Visibility permission: Everyone provides access to all records, while グループ limits access to members of assigned groups.
Q8: What should I do when a clock-in record is marked as an exception?
A: The user (employee) should first confirm that the schedule 及び clock-in records are correct. If special circumstances caused the exception, contact the management department promptly. A Manager can review the attendance exception record with the user (employee), confirm what happened, 及び help complete any follow-up action.
Q9: Can the time recorded by SwipePoint be incorrect?
A: When a user (employee) taps the start-work or end-work button, SwipePoint writes the cloud server time to the database, so the clock-in time does not rely on the personal device’s time setting. If photo clock-in is enabled, the user (employee) can photograph a clock or news display showing the current time as supporting evidence. SwipePoint does not clock in automatically; the user (employee) must perform the action.
Subscribers receive more timely support. If you encounter an error or operational issue while using SwipePoint, contact the SwipePoint team through our official ライン account. We will prioritize helping you resolve the issue so attendance management can continue without interruption. ライン ID: @nka7729y お問い合わせ
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