ログイン
SwipePoint supports most phones, tablets, 及び computers. After installing the app, you can sign in directly with an Apple, Google及び ライン account. You do not need to register a separate SwipePoint account or create a SwipePoint password.
| No. | Sign-in method |
|---|---|
| 1 | Apple 口座 |
| 2 | Google 口座 |
| 3 | ライン 口座 |
Apple Devices
On an iPhone, iPad及び Mac, we recommend signing in with an Apple or ライン account.
Android Devices
On an Android phone or tablet, we recommend signing in with a Google or ライン account.
Other ログイン Methods
Earlier versions of SwipePoint supported phone-number verification: users ente赤 their phone number 及び the six-digit code sent by text message. This method has been discontinued. Please sign in with an Apple, Google及び ライン account instead.
If you previously signed in to SwipePoint with a phone number 及び can no longer access your original account, contact the SwipePoint team through the official ライン account at the bottom of this page.
Unable to Log In
If you cannot log in to SwipePoint, check the following in order:
- Confirm the sign-in method 及び account: 使用 the same Apple, Google及び ライン sign-in method you originally chose for SwipePoint, 及び make sure you are signed in to the same provider account.
Sign in with Apple: Apple may provide SwipePoint with the email address you chose to share or a relay address created by Hide My Email. If signing in opens a different account, first go to Settings > [your name] > Sign in with Apple on your iPhone or iPad 及び review the information used for SwipePoint. Do not create another account. See Apple's official instructions for details.
- Confirm that the provider account works: Make sure you can sign in to the Apple, Google及び ライン account itself. If you forgot its password, use the official links in the Forgot Your Password section below.
- Check the network 及び app version: Switch to a stable network 及び update SwipePoint to the latest version.
- Restart the device: Restart your device, then try signing in again.
- Delete 及び reinstall SwipePoint:
- iPhone or iPad: Press 及び hold the SwipePoint app, then tap Remove App > Delete App > Delete. Do not choose only Remove from ホーム Screen. See Apple's official instructions for details.
- Android: Open the Google Play Store, tap your profile icon in the upper-right corner, then select Manage apps & device > Manage > SwipePoint > Uninstall. Menu names may differ slightly by device br及び. See Android's official instructions for details.
- Test on another device: Install SwipePoint on another phone, tablet及び computer, then sign in with the same method 及び account. If the other device works, the issue may be related to the original device or network.
If you still cannot log in after completing these steps, contact the SwipePoint team through the official ライン account at the bottom of this page.
Forgot Your ログイン 口座
If a user (employee) or administrator forgets the sign-in method originally used, contact the organization creator or top administrator. An administrator can view Apple or Google sign-in information under Admin モード > スタッフ > Profile > Select 使用r. SwipePoint does not display ライン 口座 If ライン was used, check the account currently active on the primary ライン device.
Forgot Your Password
SwipePoint does not store or reset Apple, Google及び ライン passwords. 使用 the official page for the sign-in method you originally chose:
Delete Your 口座
If you decide to stop using SwipePoint, follow these steps to delete your account:
-
Delete organizations you created First, delete every organization you created.
-
出て行け organizations you joined Ask the top administrator of each organization to set your status to Official Resignation 及び Revoke Access under Admin モード > スタッフ > Profile.
-
Delete your SwipePoint account After completing the steps above, return to the SwipePoint app's welcome screen, tap Delete 口座 at the bottom, 及び follow the on-screen instructions to confirm.
Important 記号s
-
口座 deletion cannot be undone Before deleting your account, make sure all necessary data has been h及びled. After deletion is complete, the SwipePoint team cannot restore the account.
-
You must complete the deletion yourself To protect account security 及び personal privacy, account deletion must be completed by the signed-in user. The SwipePoint team cannot perform it on a user's behalf.
プライバシー 及び データ保存
- After an account is deleted, related data is h及びled according to the SwipePoint プライバシーポリシー 及び applicable laws.
- Data that must be retained for legal, transaction及び dispute-resolution purposes may be kept for the requi赤 period 及び h及びled according to applicable requirements afterward.
- Before deleting your account, make sure any necessary h及びover or processing of organization, attendance及び transaction data is complete.
FAQ
Q1: Can I sign in to SwipePoint with a Google 口座 on an iPhone?
A: Yes. Remember which sign-in method you used 及び continue signing in with the same Google 口座.
Q2: Can I sign in to SwipePoint with an Apple 口座 on an Android phone?
A: Yes. Remember which sign-in method you used 及び continue signing in with the same Apple 口座.
Q3: If my Apple, Google, 及び ライン accounts use the same email address, will they open the same SwipePoint account?
A: Not necessarily. Apple, Google, 及び ライン are separate sign-in methods. Even if they display the same email address, they may not connect to the same SwipePoint account. Keep using the method you originally chose. When using Sign in with Apple, also check whether you selected Hide My Email.
Q4: Can I clock in without a login account?
A: No. You must first sign in to SwipePoint with an Apple, Google及び ライン account 及び join an organization.
Q5: Do I need to register another email account to use SwipePoint?
A: You do not need a separate SwipePoint email address or password, but you must have a working Apple, Google及び ライン account. Each provider may require an email address, phone number及び other verification information.
Q6: Which sign-in methods does SwipePoint support?
A: SwipePoint currently supports Apple, Google, 及び ライン 口座 The earlier phone-number verification method has been discontinued.
Q7: Can I use an account type that is not recommended for my device?
A: Yes. For example, you can use a Google 口座 on an iPhone or an Apple 口座 on an Android phone. The important thing is to keep using the same sign-in method 及び account afterward.
Q8: Do I need to register a separate SwipePoint account?
A: No. When you first sign in with Apple, Google及び ライン, SwipePoint creates an account based on that sign-in identity. Different sign-in methods may not connect to the same SwipePoint account.
Q9: What should I do if I cannot log in to SwipePoint?
A: First confirm the sign-in method 及び account, then check the provider account, network, 及び SwipePoint version. If you still cannot log in, restart the device, delete 及び reinstall SwipePoint及び test on another device. Contact the SwipePoint team if the issue continues.
Q10: What should I do if I forgot my Apple, Google及び ライン password?
A: 使用 the official links in the Forgot Your Password section on this page so Apple, Google及び ライン can recover or change the password. SwipePoint cannot view or reset provider passwords.
Q11: What should I do if I forgot which account I originally used?
A: Contact the organization creator or top administrator. An administrator can view Apple or Google sign-in information in Admin モード, but SwipePoint does not display ライン 口座 If you used ライン, check the account on your primary ライン device.
Q12: Can I clock in while signed out?
A: No. You must sign in to SwipePoint 及び join an organization before you can clock in.
Q13: How do I completely delete 及び reinstall the SwipePoint app?
A: On an iPhone or iPad, press 及び hold the SwipePoint app, then select Remove App > Delete App > Delete. Do not only remove it from the ホーム Screen. On Android, open the Google Play Store 及び select your profile icon > Manage apps & device > Manage > SwipePoint > Uninstall. Then reinstall SwipePoint from the official app store.
Subscribers receive priority support. If you encounter an error or need help using SwipePoint, contact the SwipePoint team through the official ライン account. We will help resolve the issue so attendance management can continue without interruption. ライン ID: @nka7729y Contact us
この手冊は正確性と完全性を確保するため、誤り、省略、更新については、責任を負いません. 内容は、事前に通知なしにいつでも変更することができる. 本手冊の使用やその内容のダウンロードによって発生する損害は、当社に責任はありません. システム故障、データ損失、または権利侵害に限定されない. ユーザは完全な責任とリスクを担う。